Contact Us

At floralglasscup.shop, we prioritise clear and professional communication with our customers. Should you have any enquiries regarding our storage products or your orders, please reach out to our dedicated support team through the channels provided below.

How to Reach Us
Email Support
For all general inquiries, order updates, or product information, please contact us via email. We find this method allows for the most accurate and documented assistance.

Email: info@floralglasscup.shop

Response Time and Availability
Our team manages enquiries in the order they are received. To ensure we provide thorough assistance, please leave a detailed message including your order reference number where applicable.

Service Goal: We aim to review and respond to all messages within 24 hours.

Note: Inquiries received during weekends or public holidays will be addressed on the following business day.

Corporate Identity and Locations
nicepictureframe.shop is a brand owned and operated by HK EIAN TRADE LIMITED, a company registered in the HONG KONG. All physical inventory management and corporate operations are conducted from our established premises.

Registered Office & Warehouse Address:
RM4,16/F,HO KING COM CTR,2-16 FAYUEN ST,MONGKOK,KOWLOON,HONG KONG

Communication Protocol
By contacting us, you acknowledge that you provide your information for the purpose of resolving your specific inquiry. We maintain professional standards in all correspondence to ensure a structured and efficient resolution for our customers in the UK, Europe, and the United States.

We appreciate your patience as we work to provide you with the information you require.